Last Updated: 10/24/2025

Welcome to Kontoro LLC (“Kontoro,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website located at www.kontoro.com (“Website”) and any related services, including SMS or text message communications (collectively, the “Services”).

By accessing or using our Website or Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our Website or Services.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services. By using our Website, you represent that you meet this requirement.

2. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not:

• Use the Website in a way that violates any applicable law or regulation.

• Engage in unauthorized access, interference, or damage to the Website or its systems.

• Use automated means (such as bots or scrapers) to collect data from the Website without our permission.

3. SMS/Text Messaging Program

3.1 Program Description

By providing your mobile number, you consent to receive SMS or text messages from Kontoro, including but not limited to account updates, appointment reminders, service updates, and promotional messages (if opted in).

3.2 Consent and Opt-In

By opting in to receive SMS messages, you agree that message frequency may vary, message and data rates may apply, and consent to receive text messages is not a condition of purchase.

3.3 Opt-Out

You may opt out of receiving SMS messages at any time by replying “STOP” to any message. After opting out, you may receive one final confirmation message confirming your opt-out request.

3.4 Help and Support

For help regarding our SMS program, reply “HELP” to any message or contact us at:

Email: support@kontoro.com

Phone: 415-566-8676

3.5 Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your network connection and mobile carrier service.

4. Privacy Statement

Kontoro values your privacy and is committed to protecting your personal information. We collect and use data only as necessary to provide our Services, improve our operations, and communicate with you. Your personal information, including contact details and communication preferences, will never be sold, shared, or distributed to third parties for marketing or commercial purposes. We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. By using our Website and Services, you consent to the collection and use of information in accordance with this Privacy Statement and our Privacy Policy.

5. Intellectual Property

All content, trademarks, and materials on the Website are the property of Kontoro LLC or its licensors. You may not reproduce, distribute, or modify any portion of the Website without prior written consent.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of such websites. Accessing them is at your own risk.

7. Disclaimer of Warranties

The Website and Services are provided “as is” and “as available.” Kontoro makes no warranties, express or implied, regarding the operation, accuracy, or reliability of the Website or Services.

8. Limitation of Liability

To the fullest extent permitted by law, Kontoro and its affiliates will not be liable for any damages arising out of your use of the Website or Services, including SMS communications.

9. Indemnification

You agree to defend, indemnify, and hold harmless Kontoro from and against all claims, damages, or expenses arising from your use of the Website, Services, or violation of these Terms.

10. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted on this page with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.

12. Contact Us

If you have any questions about these Terms or our SMS communications, please contact us:

Kontoro LLC

Email: support@kontoro.com

Phone: 415-566-8676